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๐Ÿ”‘Access recovery

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What you should provide us

  1. Account ID. In case you don't remember it, list the exact skin names, that were present at your account.

  2. Screenshots from GooglePlay/AppStore, with your latest (!) purchases from the PetriDish game. Dates and amounts should be clearly visible.

  3. New master-password. At least 6 characters, dIffErEnt CaSe, better to use numbers+letters.

Send us this information using any listed method:

  1. https://vk.com/im?sel=-97324915arrow-up-right / https://vk.com/petridish_pwarrow-up-right pm (preferred method) or https://vk.com/zippomodearrow-up-right directly.

  2. http://petridish.pw/discordarrow-up-right (contact admins, zippomode preferred)

  3. [email protected] (only if you have no other methods, longest time to answer)

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Where latest purchases.

Google Play:

  1. Open "Play Market"Google Play

  2. Click the menuMenu and then Account.

  3. Select History.

Button Volume+ and Power (Hold) OR Button Home + Power to make screenshot

App Store:

  1. Open App Store

  2. Tap the round avatar of your account

  3. Select Purchases.

Button Home + Power (Press fast) to make screenshot

Purchases via donate.petridish.pw / oplata.info / coupon codes:

  1. Go to the email used while purchasing from oplata info

  2. search for a message by "oplata.info" or "donate.petridish.pw"

  3. find date + coupon amount

  4. screenshot by prt screen button

OR

  1. go to oplata.infoarrow-up-right

  2. login via your email

  3. screenshot

Purchases via petridish.pw (main page) / xsolla

  1. Go to the email

  2. search for a message by "xsolla" or maybe petridish

  3. screenshot

No purchases:

You need to provide accurate data that no one other than the original account Creator can know. There is a chance that your account contains mail. Maybe we can help.

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