⚠️I HAVE A PROBLEM!

So, you should contact us and provide listed information

1. Screenshots of your problem, or video if needed.

2. Screenshot of console (look below for more)

3. What step by step happens and how to repeat it if possible.

4. How do you play, Client or Browser? (better provide screens)

5. Your ID, Nickname of skin, IP, Time and Server (or Site) where problem occured. Send as text, not image.

Your IP: (look here showmyip.com)

Example

1. error-screenshot.png

2. console-screenshot.png

3. ID 4, skin anus, server ms5k1, today 20 minutes ago. IP 123.123.123.123

4. my skin does not load, other players do not see it too.

Browser console

F12 > Console > Screenshot (ptr scr on keyboard)

Client console

Just few clicks.

step 1 (same for pc, mobile clients)

step 2 (same for pc, mobile clients)

this is example of screen you should provide us